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Surgeons' Civility in Operating Room Benefits Patients, Reduces Costs, Expert Finds

(Science Daily) A surgeon's behavior in the operating room affects patient outcomes, healthcare costs, medical errors and patient- and staff-satisfaction, says a commentary…
"Often, surgeons get hired on the basis of their knowledge, training and technical accomplishments," says [primary author Andrew S.]  Klein… "But operating rooms are social environments where everyone must work together for the patients' benefit. When a surgeon, who is in the position of power, is rude and belittlies the rest of the staff, it affects everything."
Klein and co-author Pier M. Forni, PhD, cite numerous studies to demonstrate the links between rudeness in healthcare and how it affects patient care.
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